GET YOUR CUSTOM HAT
DESIGNED BY AND FOR YOU
Join the creative process with Genis to craft a unique, genuine piece.
We define every attribute together and validate each production stage with you.
How It Works:
- The Vision: Video call with Genis to define shape, color, and personal details.
- The Material: Choose Rabbit Felt 50X (from €695) or Beaver Felt 100X (from €895).
- The Start: Secure your bespoke piece with a €200 deposit.
- The Craft: We manufacture, you validate. Every step is approved by you.
- The Delivery: Final payment and shipping.
Frequently asked questions for Custom Hats
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.